Privacy Policy
Last updated: 27 October 2026
CloudWalkr (“we”, “us”) is a design and digital agency based at 35 Awesome Dr, Narangba. This page explains what personal information we collect through this website, why, and what we do with it. If you have questions, email hello@cloudwalkr.com.au or call 0485 533 303.
What we collect
- What you send us: your name, email address and message when you use our contact form or the chat helper’s message form. If you email or call us, we keep the details you give us.
- Basic technical information, such as your browser and the pages you visit, but only if you choose “Accept all” on our cookie notice and we have switched on analytics (see our Cookie Policy).
Why we collect it
To reply to your enquiry, give you a quote, and deliver and manage work you’ve asked us for. We don’t sell your information.
Who sees it
Your message is emailed to us. We use Hostinger to host this website and handle our email. If analytics or advertising tools are switched on, the companies behind them (for example Google, Meta or TikTok) may receive limited information about your visit, but only if you accept those cookies. Some of these companies are overseas, so your information may be processed outside Australia.
How long we keep it
We keep enquiries for 2 years, then delete them. If you ask us to delete your information sooner, we will, unless we’re required to keep it.
Your choices
You can ask to see, correct or delete the personal information we hold about you by emailing hello@cloudwalkr.com.au. We’ll reply promptly. If you’re unhappy with how we’ve handled your information, tell us first. You can also contact the Office of the Australian Information Commissioner (oaic.gov.au).
Keeping it safe
We take reasonable steps to protect your information, and we don’t ask you to send passwords or payment details through the website.
Links to other sites
Our footer links to social media pages. Those sites have their own privacy policies.
Changes
We may update this page. The date at the top shows the latest version.